NOVERE supports CX, operations, and commercial growth through practical consulting built for measurable progress.
Transform customer journeys into meaningful experiences that strengthen loyalty, increase retention, and create measurable business value.
Optimize processes, service delivery, and operational performance to improve efficiency, consistency, and customer outcomes.
Accelerate business growth through stronger sales capabilities, customer-centric selling, and commercial performance improvement.
Every engagement is shaped around the organization's real priorities, customer needs, and capability gaps.
NOVERE supports organizations through customer experience training, practical workshops, and facilitation that helps teams connect customer insight with day-to-day execution.
Sales & Service Excellence training designed to strengthen customer-facing capability, service mindset, and practical sales execution within the group company environment.
Sales & Service Excellence
Sales & Service Excellence training focused on improving customer approach, service consistency, and sales conversations that better match market behavior.
Sales & Service Excellence
Sales Skill training designed to sharpen selling fundamentals, customer communication, and practical confidence in handling sales opportunities.
Sales SkillFeedback from participants who experienced NOVERE's customer experience training and practical workshop approach.
It was absolutely worth making time for this CX training. Bu Ambar opened our mindset that CX is not only about applications, but about how we provide the best solution for customers. As a sales supervisor, the learning from NOVERE Management & Consulting really helped me shape a more targeted sales approach based on target market habits.
At first, hearing the term customer experience made me think it would be very complicated. After joining the training delivered by NOVERE Management & Consulting with Bu Ambar, my mindset changed. The material was easy to understand, the mini workshop was engaging, and it felt enjoyable while still giving us valuable learning.
Learning marketing on your own is different from learning directly with an expert. After joining Bu Ambar's training, we understood the steps to face customers, handle them well, treat them properly, and maintain them as valuable assets. We feel more confident now. Thank you Bu Ambar, the knowledge was very useful. Jaya, jaya, jaya, PT AIR Group.
At first, I thought this would be just another regular training with theory and Q&A. But once I joined, it felt different. Bu Ambar delivered the session in a fun, engaging, and not boring way. From the beginning, we were invited to introduce ourselves, and her approach to participants was very human. She did not only explain theory and answer questions, but also gave examples that were easy to understand. We also had the chance to do role play and practice, which sharpened what we learned. The only downside was that we were not given time to zone out because Bu Ambar paid close attention to us. The training time also felt too short because the session was that enjoyable.
This training gave me many new insights on how to build good relationships with customers, understand their needs, and negotiate effectively without ignoring customer satisfaction. The material on communication, customer handling, and service excellence was highly relevant to the challenges faced by sales teams in the field. I feel this training not only increased my knowledge, but also provided practical tools that can be applied directly in daily sales activities. Thank you to Ibu Ambar for delivering the material clearly, interactively, and with case examples that were easy to understand.
Start with a conversation about your growth, customer, operation, or sales priorities.